FAQs

🎬 How to Request a Video

Choose your song – Add your favorite song (YouTube link) or let us pick one that matches your message.
Add your message – Write 1–3 phrases for the blackboard and one line for the dancers to say.
Upload photos – Include pictures of the people receiving your wishes.
Delivery – Your personalized video will be sent to your email within 1–3 days.
For Expedited Orders, delivery takes 1–2 days.
Didn’t receive it? Please check your spam folder or contact us at 📧 bianyifan11@gmail.com.

📦 Delivery

Videos are delivered via email.
Delivery time: 1–3 days after your order is confirmed.
Remember to check your spam folder before contacting us.

🎵 Background Music
You can include your favorite song by pasting its YouTube link.
Not sure what to choose? We’ll pick a song that fits your vibe perfectly!

⏱ Video Length

Each video is about 40–60 seconds, ideal for sharing on social media.

🎉 Occasions

Not just for birthdays!
 We create videos for graduations, Father’s Day, Mother’s Day, Christmas, New  Year’s, and many more special moments.

🗣 Custom Messages
You can write any text for the dancers to say — just keep it respectful and appropriate.

📲 Social Media Sharing
We only share videos with your permission.
  If you’d like us to post your video, send your order number and consent tobianyifan11@gmail.com.

❗ Didn’t Receive Your Video?

Check your spam/junk folder.

Make sure your email address is correct (especially iCloud — full inboxes can’t receive emails).

Still no luck? Message us at bianyifan11@gmail.com and we’ll resend it promptly.